faq - noruvit

Shipping & Delivery

Do you ship across Europe?

Yes. Noruvit ships to Portugal, Spain, France, Germany and Italy.

How long does delivery take?

PT/ES: 3–4 days. FR/DE: 4–5 days. IT: 4–6 days.

Is shipping free?

Free on all orders over €50. Flat rate below that, shown at checkout.

What is your return policy?

You have 14 days from receipt to return any item in its original, unopened condition under EU Directive 2011/83/EU.

How do I initiate a return?

Email info@noruvit.com with your order number. We'll respond within 24 hours with instructions.

Are your products cruelty-free?

Yes. All products are selected from brands that do not test on animals.

Where are products sourced?

From trusted European suppliers via Syncee and BigBuy, meeting all EU safety regulations.

What payment methods do you accept?

Visa, Mastercard via Stripe, plus Apple Pay and Google Pay.

Is it safe to pay on Noruvit.com?

Yes. Stripe is PCI DSS Level 1 certified. We never store card details.

Our team is ready to help. Reach out and we'll respond within 24 hours on business days.